Our company has been working with Matt for a few years now and I only have great things to say!
He is always there when we need him…seriously he has never failed us when we are in a jam with anything from plumbing to HVAC and the list goes on! He is very thorough and keeps up to date with new and advanced products that make life easier. He is a super hard worker and I HIGHLY RECOMEND him! Matt thank you for all you have done!! We appreciate your hard work and expertise!
Webster Properties Luxury Living
We contacted Matt at New Horizons when we were not able to get in touch with our prior services.
Matt was able to be at our residence in just a couple of hours. I can not say enough good things about the attention he paid to describing the problem we were having with our A/C unit and the thoroughness of his correction of the issue. He fix the problem and his pricing was much better than I could have expected. I have added a reminder to my calendar to call him every year for a furnace and A/C checkup!
Jim McLaughlin- Fairport NY
On Christmas Eve we had a frozen pipe and called several plumbers. Some said they would call us back and never did.
We then called New Horizons and was promised we would get a call back whether or not they were able to help. Not only did we get a quick call back but Matt came over that day to try and prevent our pipe from bursting.
He told us if the pipe burst to call him no matter what the time Unfortunately the next morning (Christmas) our pipe burst at 2am. We turned off the water and…
Kristy and Michael Palotti :: Livonia
We can’t say enough about the wonderful experience we had with Matt replacing our furnace and putting in air conditioning in our double wide home.
Matt was great about staying in contact with us and getting a job done so thoroughly. He talked in layman terms so that we could easily follow along.
He stuck to the time lines he set and worked carefully and efficiently. He went over everything involved when his work was completed.
We would recommend Matt to anyone in need of furnace and…
Lynne & Douglas From
Matt with new horizons has been a huge asset to us at Lake Glen apartments when it comes to any minor/major plumbing issues that have came up.
He always shows up when he says he will, sometimes even sooner! He always takes the time to answers any questions I might have as well explaining possible causes. I would not hesitate to recommend Matt and New Horizons to family and friends.
Andrew Fiduccia :: Lake Glen Apartments
Matt: at new horizons is an excellent plumber and a very nice person to work with.
He show’s up on time and finishes in the amount of time he said the job will take. Fully explains all that he did before leaving. No surprise add on’s charges only what was quoted. leaves a clean work area when finished.
I highly recommend new horizons and Matt.
I have had Matt provide a few services from a septic tank plumbing issue, a leaking water tank, a new boiler pump, a new mini-split heat pump system, and the repair of an old AC unit. He is always very responsive, knowledgeable and doesn’t try to sell me something i don’t need. Thanks Matt!!!
Sandy Turner :: Bloomfield NY